COVID-19 (Coronavirus) Information
Latest Update: May 28 at 5:00 p.m. Indian Trail will reopen its Town Hall to the public beginning June 1. The majority of services will be available; however, initially, only half of the staff will be working in the building at one time to reduce the number of people at Town Hall.
Visitors to Town Hall will be asked to maintain at least six feet of social distancing, use hand sanitizer when entering the building and are encouraged to wear a face covering. If someone is feeling ill, they should call 704-821-5401 for service or use the Town’s website at www.indiantrail.org to conduct business instead of coming to Town Hall.
Town staff will be screened daily for COVID-19 symptoms and will wear face coverings when interacting with the public. The Town will continue to clean and disinfect frequently touched surfaces daily.
Under Executive Order 141, which moves North Carolina into Phase Two of Governor Roy Cooper’s reopening plan, Indian Trail was able to open additional amenities in its parks, including:
• The dog park at Crooked Creek Park. The water will remain off at the park, and no water bowls will be picked up.
• The tennis courts at Chestnut Square Park. The gate to the tennis courts will be chained open.
• The restrooms at all three parks, except for the ones at the nature playground at Crooked Creek Park. The restrooms will be maintained using an increased cleaning regimen.
• Fitness equipment, which will be cleaned at least once per day.
These amenities are in addition to the trails and sidewalks, Disc Golf Course and some shelters that have remained open throughout the Stay At Home Order. The Town encourages park visitors to practice social distancing and other safety measures when using the facilities.
Certain park amenities will remain closed until at least Phase Three of the reopening plan takes effect. This includes:
• All playgrounds
• Volleyball courts
• Water fountains
• Ball fields
The Town has also canceled any rental or program that takes place on Town property until at least July 6, when the Town will reevaluate the situation. All events through July 4th, including the July 4th parade, have been canceled.
Phase Two remains in effect until at least June 26 at which time the Governor will decide to stay in Phase Two or move to Phase Three, depending upon the state’s metrics for COVID-19.
Latest Update: April 21 at 3:30 p.m.
The Town of Indian Trail, in partnership with God Bless the USA, has decided to delay the regularly scheduled bulk waste pick-up in May. A new date has not been established. This decision was made to reduce the risk of solid waste employees being exposed to COVID-19 as they must physically touch the bulk waste to dispose of it.
As a reminder, yard waste pick-up is also suspended until further notice. Solid waste and recycle cart pick-up will continue.
The Union County Solid Waste Management Facility (landfill) is still open and accepts both yard waste and bulk items. For more information, visit.
Latest Update: April 13 at 9 a.m.God Bless the USA, Inc., Indian Trail’s solid waste provider, will be suspending yard waste pick-up beginning Monday, April 20, 2020, until further notice. Pick-up will continue through Friday, April 17. Additionally, they will not pick-up anything left outside the trash or recycle carts.
GB USA made this decision to keep their employees safe and minimize their risk of exposure to COVID-19.
We appreciate your patience and cooperation until normal operations can resume.
Latest Update: March 24 at 3:30 p.m.The health and safety of our community is our top priority. To help promote social distancing and reduce the spread of COVID-19, all Indian Trail playgrounds and park amenities are now closed until further notice.
The walking trails and sidewalks will remain open for you to enjoy. We appreciate your cooperation and understanding.
Latest Update: March 20 at 10:45 a.m. Over the last few days, we have noticed large groups gathering at some of the Town’s park amenities, such as the sand volleyball courts.
The Town’s goal is to keep the parks open as long as possible; however, to help promote social distancing, health and safety, we will be doing the following by the end of the day today (March 20, 2020):
• Chestnut Square Park
o Locking the tennis courts• Crooked Creek Park
o Taking down the sand volleyball nets
o Locking up the goals on the turf field
o Closing the bathrooms
o Shutting down the water fountains
o Closing the dog park
o Locking the ball fields
o Closing the bathrooms
o Shutting down the water fountains
All other park amenities will remain open at this time.
As you continue to enjoy the parks, please be mindful of the following:
• Avoid gathering in large groups
• Continue practicing physical distancing by leaving at least 6 feet between people
• Stay home if you or your child are sick
• Use hand sanitizer and disinfectant regularly while at the parks
Thank you for your patience and understanding as we try to limit the exposure and spread of COVID-19 (coronavirus).
Latest Update: March 19 at 12:00 p.m.In an effort to do our part to slow the spread of COVID-19 (coronavirus), effective March 20, 2020, at 12 p.m., the Indian Trail Town Hall will be closed to the public until further notice.
Town operations related to Administration, Planning & Zoning, Finance, Human Resources, Public Works, Communications, Engineering and Parks & Recreation will continue but with reduced in-person capacity. If you have a need, please continue to reach out to the appropriate department for service by calling 704-821-5401.
The Tax Department will continue to accept payments by mail, over the phone (704-821-5401) or through the online portal (https://wipp.edmundsassoc.com/Wipp/?wippid=600). If you need to make a payment in person, please do so by check if possible and use the outdoor drop box. It will be checked multiple times throughout the workday.
Plans, permits or any related documents for our Planning Department should be provided digitally. If you are unable to do so, please call Town Hall at 704-821-5401 to set up another arrangement.
Town parks will remain open at this time.
Latest Update: March 18 at 4:30 p.m.Union County's Division of Public Health, in coordination with the North Carolina Division of Public Health, has identified one Union County resident whose illness has tested positive for COVID-19, also known as coronavirus. The Union County resident who has been diagnosed with COVID-19 is a young adult who recently returned from international travel. The Public Health Communicable Disease team is following up with others who may have been in contact with the individual and monitoring per CDC guidance.
You can find us on social media at
For questions: Please call the North Carolina COVID-19 Call Center at 866-462-3821 or email NC Response.
For updates and information:
- Union County COVID-19 Information Page
- Union County Public Schools COVID-19 Updates
- North Carolina Department of Health & Human Services COVID-19 Response and Information
- CDC COVID-19 Information
- Community Resources
- NC 2-1-1