How to Report a Code Violation

The Town provides a variety of ways in which you can file a code violation. Please be prepared for specific information such as: contact info - complainants' name, address, phone number, the address of the property, a detailed description of the situation, and the length of time you have observed the situation.

Ways to file a code violation include:

  • Visit the town office and speak with a Zoning Official, located in the Indian Trail Development Services Building at 130 Blythe Drive.
  • By phone: (704) 821-5401
  • By email: Email Zoning Enforcement at
  • Using the Town Website, you can enter a code violation and submit online  

Report a Code Violation Online

Code Violation Complaint Form (pdf version)

What Are The Follow-Up Procedures?

Town staff responds to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety are given top priority; others are pursued in the order in which they are received.

For all types of code complaints, the first step in the follow-up procedure is personal contact by a Town staff member to see if a code violation exists and to request compliance. If the individual responsible for the situation is not available or appears unwilling to voluntarily correct the code violation in a timely manner, a notice of violation or a citation may be issued.
The Town may also take court action if the situation poses a significant risk to the community or if the individual has ignored previous notices/citations.