Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Code Enforcement
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Enforcement is typically initiated in response to a complaint by an individual or as an observation of a code violation by town staff as they patrol the community.Code Enforcement
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No, the Town only has authority to enforce adopted town regulations.Code Enforcement
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Yes. However if you give your name during the filing of the complaint it is entered as public record and available for public view. Call 704-821-5401 for more information or visit theCode Enforcement
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All vehicles are required to be currently licensed and fully operable if they are parked within public view. Vehicles that don’t run must be parked in a fully enclosed building or be covered with a proper fitting car cover (maximum one). Dismantled vehicles stored outside of an enclosed structure are also prohibited.Code Enforcement
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Code Enforcement
A zoning permit is required for structural additions to a residential home. These additions include decks, screened porches, or conversions of garages to living area. Detached structures also require permitting. The intent of these regulations are to ensure building codes and zoning codes such as minimum separations between property lines are observed which protect the property value of your investment and neighborhood. To apply online, click HERE.
Union County Sheriff's Office
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Union County Sheriff's Office
Calling 911 will get information to an officer in the quickest manner. If the matter is not an emergency, you may call the Union County Sheriff’s Office at 704-283-3791. You may ask that the officer simply call you if you can not meet with one. While some matters will require meeting with an officer, simple matters that can be handled over the telephone can help conserve time and fuel.
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Union County Sheriff's Office
No. Office hours are from 8 a.m. to 4 p.m., Monday through Friday.
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Union County Sheriff's Office
Please call the main office at 704-283-3791 to request the radar trailer or request targeted traffic enforcement. If you email, please provide details such as road name, nearest cross street or block range, and the day of week/times of day that you observe repeat violations. Not all areas are suitable for the radar trailer’s application, but it is an effective tool to deter speeding in some locations.
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Yes. When you call, provide details such as cars left on the premises, authorized persons, contact numbers, duration of request, etc.Union County Sheriff's Office
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Union County Sheriff's Office
Contact Deputy Leslie Brett at 704-283-3791 or leslie.brett@unioncountync.gov.
Solid Waste Service
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Solid Waste Service
Call Waste Connections at 704-708-5872 and let them know what you need.
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Solid Waste Service
Your Bulk Waste day will be the same day your recycling is normally collected in the marked weeks. If you're unsure of your color week, input your address into our searchable map.
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No! That can cause expensive clogs and even localized flooding in your neighborhood. Place your leaves in clear plastic or paper bags and leave them by the curb on your regular recycling day.Solid Waste Service
Get involved
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All our Town meetings are posted to our calendar. Those meetings are open to the public, and anyone is welcome to attend.Get involved
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You can find the email addresses for each Town Council member on our website. You also can send mail to them to our office.Get involved
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A list of all our community events is available on our website. Each event has a link where you can fill out an application for a parade float or to be a vendor!Get involved
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Get involved
Finances
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Our Revenue/Tax Department can help explain your tax bill and allow you to make a payment online.Finances
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You can see a breakdown of how the Town of Indian Trail spends your tax dollars in our annual budget, as well as view our financial statements and monthly financial dashboard online.Finances
General Information
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General Information
Our staff work with residents every day to address various issues around town - whether that be a cracked sidewalk, a pothole on a Town-maintained street or many other issues. If you see something you think the Town should address, you can submit a request.
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General Information
Space is available at Town facilities for community groups to reserve rooms for meetings and events. For more information and to request a reservation, visit http://itsparksandrec.com/464/ShelterRoom-Rentals.
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General Information
The Town is happy to have a representative come to your next HOA meeting to discuss Town projects or issues in your community. To request a visit, email anb@indiantrail.org.
Utilities
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Utilities
No, those issues are handled by Union County Public Works. Find more information on their website.
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Utilities
The Town does not handle street light outages. For those issues, you must contact your local utility company. Look at your most recent power bill and call the company's number to inform them of a street light outage. You can also visit our website at https://indiantrail.org/219/Street-Lighting for links to fill out an online request form with your provider.